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Privacy Policy

A legal disclaimer

Universal Air Academy ("Company," "we," "our," or "us") respects your privacy and is committed to protecting the personal information of individuals who visit our website, engage with our services, or communicate with us in any manner. This Privacy Policy outlines the types of information we collect, how we use it, and the choices you have regarding your personal data.

1. Information We Collect

We may collect the following categories of information:

a. Personal Identifiable Information (PII):
  • Full name

  • Email address

  • Phone number

  • Mailing address

  • Passport or identification number (for M-1 Visa applicants)

  • Flight credentials or certifications

  • Emergency contact information

b. Technical Data:
  • IP address

  • Device type and browser information

  • Log data and usage statistics

  • Cookies and similar tracking technologies

c. Application & Academic Data:
  • Training history

  • Academic records

  • Application materials submitted for enrollment

2. How We Collect Information

Information may be collected in the following ways:

  • When you submit forms on our website

  • When you register or apply for a flight training program

  • Through email or phone communication

  • Through automated technologies during website interaction

  • From third parties, such as background check providers or government agencies (e.g., TSA)

3. Use of Your Information

Your information may be used for the following purposes:

  • To process inquiries and applications

  • To deliver flight training and student services

  • To comply with FAA, TSA, and SEVIS requirements

  • To send updates, reminders, and administrative notices

  • To improve the website and enhance user experience

  • To maintain safety, security, and regulatory compliance

4. Sharing and Disclosure

We do not sell your personal data. However, we may share information with:

  • Government agencies (e.g., FAA, TSA, SEVIS) as required by law or regulation

  • Authorized third-party service providers (e.g., CRM platforms, visa processing firms)

  • Legal authorities in response to valid legal processes or to protect legal rights

  • Affiliated flight training institutions in case of program transitions or authorized cross-enrollments

5. Data Security

We maintain industry-standard security protocols to protect your data from unauthorized access, disclosure, alteration, or destruction. These include encryption, secure servers, access controls, and employee training.

6. Your Rights and Choices

Depending on your location, you may have the right to:

  • Request access to or a copy of your personal data

  • Request correction of inaccurate or outdated data

  • Request deletion of your personal information

  • Object to or restrict certain forms of data processing

  • Withdraw consent where consent is the legal basis for processing

To exercise these rights, please contact us at info@universalairacademy.com. We may require verification of your identity before processing your request.

7. Cookies and Tracking Technologies

We use cookies to enhance site performance, analyze usage patterns, and deliver relevant content. You can control cookies through your browser settings. By continuing to use our site, you consent to the use of these technologies.

8. Children’s Privacy

Our services are not directed to children under the age of 16. We do not knowingly collect personal information from minors without verifiable parental consent. If you believe a minor has submitted personal information without consent, please contact us immediately.

9. International Users

If you are accessing our services from outside the United States, please note that your data will be processed and stored in the U.S., which may have different data protection laws than your home country.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page, and the "Effective Date" at the top will be revised. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact:

Universal Air Academy
📍 El Monte Airport (KEMT)
Los Angeles, California, USA
📧 info@universalairacademy.com
📞 (626) 454-5254
🌐 www.universalairacademy.com

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